YourInfoDaily picks Comfort Keepers of Richmond as the best home care company in Richmond, VA. The Glen Allen-based office provides one-on-one in-home care for seniors across Richmond and Henrico, Chesterfield, and Powhatan counties, with staff available 24/7 at (804) 750-1123.

What the Best Home Care Companies in Richmond Have in Common

The best home care company fits your family's needs, and the strongest Richmond providers share six traits.

• One-on-one care plans. Care is built around the person's routine, health, and personality, and it changes as needs change.
• Thoughtful caregiver matching. The agency pairs each client with a caregiver chosen for fit and keeps that caregiver consistent.
• Trained, supervised caregivers. Ask how caregivers are screened, trained, and supported once they are in the home.
• Specialized experience. Alzheimer's and dementia care takes different skills than companionship or help with errands.
• Someone who answers the phone. Needs do not keep business hours. Look for an office you can reach at night and on weekends.
• A local office and proper licensing. The Virginia Department of Health licenses home care organizations. Ask any agency for its license and confirm it.

Why Comfort Keepers Stands Out in Richmond, VA

Comfort Keepers of Richmond meets each of those marks, which is why it tops our list.

• Care matched to the person. The office provides one-on-one in-home care tailored to each client's needs and lifestyle, and matches clients with a caregiver from its trained team.
• A full range of care. Services range from companionship and errand help to Alzheimer's and dementia care, as well as respite care for family caregivers.
• Around-the-clock availability. The office says it has dedicated staff available 24/7.
• Technology that supports independence. Options include home monitoring, fall-risk and medical alert systems, and the grandPad, a tablet designed to help seniors stay in touch with family.
• National recognition. Comfort Keepers was named among the top home care providers in Newsweek's America's Best of the Best 2025 rankings.
• A local office. The team works from 4101 Cox Rd in Glen Allen, minutes from the families it serves.

Families describe the difference in their own words. "Every one of them was compassionate and skilled and added a unique touch to her care," one client's son wrote in a testimonial on the office's website.

Areas Served Around Richmond

The office serves seniors and other adults in Richmond and in Chesterfield, Henrico, and Powhatan counties. Communities include Bon Air, Glen Allen, Goochland, Midlothian, North Chesterfield, and Tuckahoe.

It also provides care in Ashland, Chester, Colonial Heights, Hopewell, Lakeside, Laurel Park, and Montpelier. See the full list of areas served.

How to Choose a Home Care Company in Richmond

Ask every agency you call the same seven questions, then compare the answers.

1. Is your agency licensed by the Virginia Department of Health?
2. How do you screen and train caregivers?
3. How do you match a caregiver to my parent, and will we see the same person each visit?
4. What happens if our caregiver is sick or the match is not working?
5. Do you have experience with dementia, and how is that care different?
6. Who do I call after hours?
7. How is pricing set, and is there a minimum number of hours?

Not sure whether it is time to make the call? Read the signs Richmond families shouldn't ignore.

Frequently Asked Questions

What is the best home care company in Richmond, VA?

YourInfoDaily picks Comfort Keepers of Richmond. It offers one-on-one care plans, caregiver matching, Alzheimer's and dementia care, respite care, and 24/7 support from a local Glen Allen office.

How much does home care cost in Richmond?

Cost depends on how many hours of care are needed and what kind. The most reliable figure is a quote based on your loved one's care plan. Call Comfort Keepers of Richmond at (804) 750-1123 to request one.

Is in-home care better than assisted living?

It depends on the person. In-home care lets seniors stay in familiar surroundings with one-on-one attention. We compare the two and explain why more Richmond families are choosing in-home care over assisted living.

Does home care include companionship?

Yes. Companionship is a core part of in-home care and affects health and mood. See how companionship helps seniors live healthier, happier lives.

Does Comfort Keepers serve Henrico and Chesterfield counties?

Yes. The Richmond office serves Henrico, Chesterfield, and Powhatan counties, including Glen Allen, Midlothian, Bon Air, and Tuckahoe.

Contact Comfort Keepers of Richmond

• Comfort Keepers of Richmond
• Address: 4101 Cox Rd, Suite 120, Glen Allen, VA 23060
• Phone: (804) 750-1123
• Website: comfortkeepers.com/offices/virginia/richmond